Technical Support Representative
TravelScape (View All Jobs)
Bangalore 2023-12-05 11:30:00 20000-25000 MonthlyCompany Overview
Your travel companion, providing memorable journeys and experiences..
Job Description
Provide technical support and assistance to customers with product-related issues. Diagnose and troubleshoot technical problems. Guide customers through step-by-step solutions. Document and track customer interactions and resolutions. Collaborate with other teams to resolve complex technical issues. Stay updated on product knowledge and technical skills. Ensure timely and effective communication with customers. Participate in ongoing training and development programs. Identify opportunities for improving technical support processes and customer satisfaction..
Required Exp
1 to 3 years yrs
Skill Required
Technical Support, Communication, Troubleshooting
Job Location
Bangalore
Salary Package
20000-25000 Monthly
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