Job Details

Company Overview

Pioneering technology solutions that transform businesses and drive excellence..

Job Description

Provide excellent customer service through various channels, including phone, email, and chat. Address customer inquiries, complaints, and issues in a timely and effective manner. Assist customers in navigating the company's products or services. Maintain a positive and professional attitude in all customer interactions. Collaborate with other departments to resolve complex customer issues. Keep detailed records of customer interactions and transactions. Stay updated on product knowledge to provide accurate information to customers. Follow up with customers to ensure satisfaction and resolve any outstanding issues. Escalate unresolved issues to the appropriate teams for resolution. Provide feedback to management on common customer issues..

Required Exp

1 to 3 years yrs

Skill Required

Customer Service, Communication, Problem Solving

Job Location

Mumbai

Salary Package

18000-20000 Monthly

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